Hi Stuart. Thought I'd give you an up to date sitrep on my Sky+ HD upgrade, and a note of a couple of process changes, which may help someone else - it also gives you some extra info to enable you to carry on the good work!!
I ordered a Torx T10 security screwdriver (75mm shaft) from Ebay and received it today. I followed the upgrade guide at Skyuser.co.uk from the link you sent me - thanks for that. One thing I would say is that you definitely need a T10 SECURITY screwdriver. The screws in the recesses under my Pace TDS850B box are T10 security screws, as are the 3 screws on the interior of the box, holding the metal lid to the chassis. Easier to get a screwdriver for the job, than try and nip the dimple out as suggested in the guide - at least I thought it was.
The instructions with the guide are nice and clear and the HDD was out in no time. I used the Copy+ software - and it was a breeze to copy the 300Gb Seagate drive over to the 1Tb Samsung!
The hardest thing I found was getting the plastic case to fit back on the chassis of the box! Patience definitely required.
Once I had forced the box to update its software, you then need to press Services, then key 0, 3 then Select, in quick succession, to access the Installer menu on the Pace box. This sequence seems to have changed, as have some of the phone numbers to contact Sky (08442-414141 now gets you through to the main switchboard options. Using the New Install option scans for channels - you then press Select to go on to the Callback process, once the channel line up is confirmed. Unfortunately, the Callback didn't work on 4 separate occasions
, so I ended up phoning Sky to pair the viewing card to the box (08442-414111 for Technical dept to pair the card if the callbacks fail). I was passed on to the technical dept eventually, due to the fact that no details had been sent via callback. The guy took the version no, serial no and OS version as well as the manufacturer of the box and added HD to my TV package. It took about an hour for the signal to come through, but I'm now up and running and can definitely see the difference.
Thanks very much for your tome and help, to get me over my initial blunder, and also for offering to get me the screwdriver - very much appreciated.